Accommodation Code: DE5509.100.60
Vacation House Ferienpark Himmelberg ★★★★
We booked 4* star accommodation online but on arrival were put in standard accommodation (we had been advised a week before our holiday that our property was changed but we were informed by the agent that it was still 4*). However, there is a difference between 4* and standard, ie no wifi in standard, no dishwasher, older furniture, no towels, no soap/shower gel provided. However, although we had to stay the first two nights in the standard accommodation the agents we used and the staff at reception were very helpful and both acted quickly to get the problem rectified. A very quiet, clean, spacious site, excellent indoor swimming pool off site (which had free entry for those staying at Ferienpark.) However, the children s playground and crazy golf was 'run down' and wi fi access was strange - could only use wifi for one phone at a time - not good with teenagers! Good access to road network for visiting Mosel region. On the sat nav, the address of the park takes you directly to the reception area which was good as average directions to park.